Password Troubleshooting

Modified on Wed, 29 May, 2024 at 1:39 PM

If you can't log into your account, there is a way to reset your password


Step 1: Click on forget password, to reset your current password

Step 2 : Have incognito mode or Private browsing mode turned on, in either mozilla or chrome by right clicking the chrome or firefox image

Step 3: When your in incognito mode or private mode you will know via the icon on the right side of the chrome browser or mozilla browser 

Step 4: Enter your email and password

Step 5: If you're able to log in via the private browser follow the steps on this link https://help.openfreight.com.au/help/clearing-your-browser-cache

Follow through the steps and you should be fine.

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