On occasions you may receive reports from customers receiving a page unresponsive error message within Open freight.
Before requesting the customer to clear their browser cache it is advisable to have them perform a force reload of their browser.
Error received - see below.
Please follow the below steps:
1)
Click here to re-open OpenFreight if browser has already been closed.
2)
To perform a force reload of OpenFreight , chose your option below (example Ctrl+F5 ) and webpage should reload, this normally takes between 5-10 seconds.
Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (If that doesn't work, try Shift+F5 or Ctrl+Shift+R).
Chrome or Firefox for Mac: Press Shift+Command+R.
Safari for Mac: Command (⌘) + Option (⌥) + R on your keyboard.
3)
Check if your issue is resolved. if still occurring then precede to clearing the browser cache KA. Clearing Your Browser Cache
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article